Consumer Support

How the program works

A simple, step-by-step process designed for clarity. Boehringer Ingelheim is working with HealthDyne to support Boehringer Ingelheim Direct Medicines.

Important to know
Boehringer Ingelheim Direct Medicines is for consumers who already have a prescription. We review submitted information and may contact you if additional details are needed.

1. Register

Provide a valid email and accept the program privacy and terms acknowledgments.

2. Share prescription details

Select a medication and enter prescriber and consumer details for review.

3. Add payment method

Provide a secure payment method so we can review and process your prescription order.

What happens next

We review your submission and contact you if anything else is needed.

An email confirmation is typically sent after submission to Boehringer Ingelheim Direct Medicines.

If approved for fulfillment, shipping and tracking details will be provided.