Consumer Support

Boehringer Ingelheim Direct Medicines

A simple way to get started with home delivery for your prescription.*

Choose the option below based on your prescription situation.

My doctor already sent my prescription to HealthDyne Pharmacy

You received a text, email, or phone call from HealthDyne Pharmacy and your doctor sent your prescription to Boehringer Direct Self-Pay.

What to expect

  1. Create your consumer account

    Set up your profile with basic contact information.

  2. Submit prescription details

    Share your medication and prescriber information for review.

  3. Provide payment method

    Provide a secure payment method so we can review and process your prescription order.

Transfer an existing prescription from another pharmacy to HealthDyne Pharmacy

You already have a prescription for Jardiance, Jentadueto, Jentadueto XR, Striverdi Respimat, or Spiriva Respimat and want to transfer it to HealthDyne Pharmacy for home delivery.

To transfer your prescription, please contact Customer Service: 1-866-556-2609

Not sure which option applies? Review the pharmacy details or contact Customer Service.

Need your doctor to send a prescription?

If you need a prescription for Jardiance, Jentadueto, Jentadueto XR, Striverdi Respimat, or Spiriva Respimat, ask your doctor to send it to:

Let your doctor know to send the prescription to:

Boehringer Direct Self-Pay

NPI: 1265083729

NCPDP eScribe: 5754759

Program Scope

Boehringer Ingelheim Direct Medicines supports customers with an existing prescription sent from a licensed prescriber. It does not provide medical advice or prescribe medication.